Citing examples such as sensors trained only to recognize lighter skin tones and the dangerous feedback loops that arise when predictive policing and medical diagnostic algorithms are fed on discriminatory data, she illuminates how technologies designed to boost convenience are also prone to perpetuating bias.
Broussard, a data scientist who has worked in journalism and software development, masterfully synthesizes concepts from computer science and sociology alongside her own experience as one of the few Black female researchers in artificial intelligence. But what if racism, sexism, and ableism aren't just bugs in mostly functional machinery-they're coded into the system itself? In More Than a Glitch, Meredith Broussard demonstrates how technological neutrality is a myth and why algorithms need to be held accountable. The word "glitch" implies an incidental error, as easy to patch up as it is to identify. When technology reinforces inequality, it's not just a glitch-it's a signal that we need to redesign our systems to create a more equitable world.
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